9 Questions to Ask Before Hiring a House Cleaner

hiring a house cleaner

Every month, the average American spends almost 24 hours cleaning. That’s almost a whole day, gone!

Because this is a lot and most of us have other things to worry about, like school, work, or dependents, hiring a house cleaner can seem like the best option. It often is, as long as you pick the right one!

Here are the questions to ask a house cleaner to ensure they’re the right fit for you. 

1. What Services Do You Offer?

Before inviting maid services into your home, you should be clear about what you want and what they offer. For example, you might want someone to come and deep clean your home once every other month, or you might want maintenance cleaning done as much as once a week.

You may also have special requests.

Consider exactly what it is that you want and make sure the company can accommodate this.

2. What Kind of Products Do You Use?

For many people, hiring a maid can be daunting because they don’t want certain chemicals in their home. They may not be environmentally friendly, or they may be dangerous to investigative pets that may go curiously licking the carpet.

If any of this is important to you, you should ask. The best housekeepers will be able to accommodate these concerns and only use the safest cleaning products anyway. 

3. What’s the Best Way to Contact You?

Finding out the best way to contact your house cleaner is another thing you should do right at the start. For example, many companies might prefer e-mails over phone calls because they can’t answer phone calls right away.

Some companies may rarely check their e-mail and actually want you to call them.

Everyone is different, but it’s important to know the best way to contact someone. That way, when you need an answer quickly or have to cancel or reschedule, you know the quickest way to get in touch. 

4. What’s Your Availability Like?

Availability is another important factor when hiring a house cleaner. You may have a certain day of the week you need things done on, or you may need things done more often than the average client.

Before you go any further, make sure they can accommodate these requests if you aren’t flexible. It’s fine to have a routine that must be kept to, but you need a company that has the availability to do this. 

5. What Are Your Prices?

Getting a quote for exactly what you need is one of the most important considerations. It’s important, however, not to automatically go with the cheapest.

The cheapest price may be that way for a reason. Perhaps they don’t have as much experience as another company, or their reviews are low and they need the business.

Make sure you consider the quote along with everything else. Obviously, it’s important to make sure that the company is within your budget, but there are other things to factor in too. 

6. How Long Have You Been Working?

It may also be useful to know how long a company has been in business. 

While there are many great professional house cleaners that have only been in the business for a short amount of time, the best companies usually have some years of experience behind them. If you want to play it safe, ask how long they’ve been doing this and factor it into your decision. 

7. Are You Licensed and Insured?

Being licensed and insured is something that people often forget to ask but it’s vitally important. It may state this on the website but if it doesn’t, ask.

Hopefully, you’ll never have to rely on their insurance. Accidents happen though, and something may get damaged while they’re working. Chemicals could spill, or something may fall and break.

Licensed and insured cleaning companies will be able to replace this without much of an issue. 

8. Do You Have References?

It’s always good to ask a cleaning company if they have references. References from past customers can make a world of difference in your level of trust for them, as they’ve obviously been doing this successfully. 

You can also ask where to find online reviews — for example, they might have more on their Facebook or more on Google. People are 31% more likely to spend money on a business with positive reviews, and that’s for a reason!

Positive reviews mean the company has done well in the past. That’s invaluable. 

9. What Should I Do to Prepare?

The last question you should ask when you’ve decided on a house cleaner is what you should do to prepare.

They might tell you to lock away valuables, for example. They might require pets to be locked in one room, and small children to be out of the way.

Companies may have slightly different requirements — especially depending on the type of clean they’re doing — but it’s important to know so that you can make the job easier and give them a chance to do their best work.

Ask These Questions When Hiring a House Cleaner

Hiring a house cleaner can be daunting. Inviting someone into your home to be amongst your belongings and your life is a bit intimidating, and you may not be sure how to find one you completely trust!

Make sure to ask these questions, and any more you can think of. The best house cleaners will understand that you want to find the right fit and will welcome the inquiries.

For a great cleaning company in Oklahoma City, check us out today and get your instant online quote

Ready for a clean even your mother- in-law will notice?


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