Home Maid Better respects the privacy of current, former, and prospective clients alike. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide to us. When you access our website, purchase our goods or services, or engage with us on social media as well as your rights to the information we collect.
We will alert you to this Policy’s changes by modifying the “last updated” date listed on this page. All changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our websites. We encourage you to review this Privacy Policy periodically. You agree to any revised Privacy Policy changes by continued use of our website or service after the revised Policy is posted.
We collect various standard web visitor information from you when you visit our website, make purchases, or interact with Us on social media. By accepting this Privacy Policy, you are explicitly consenting to collect the data described below, our use of the data, the processing of this data, and our sharing of the data with third-party processors as needed for our legitimate business interests. The information We collect may include:
Personal Data is the information used to identify you specifically, such as your name, address, email address, telephone number, or demographic information like age, gender, or hometown. You consent to give this information to us voluntarily, on our website, or any mobile application. You provide some of this information when you obtain quotes on our website or schedule service with our company. You may also provide this information by participating in various activities associated with a website, including responding to blog articles, contacting us with questions, or participating in events, drawings, or giveaways. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information. Refusal may prevent you from accessing certain benefits from our website or scheduling service.
Derivative data is information that our hosted web servers automatically collect about you when you access our websites, such as your IP address, browser type, the dates and times you access our website, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, phone number, country of origin, and other interactions with our application. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. The topic of Cookies is addressed below. Derivative data collected by third-party service providers generally does not identify a specific individual.
Financial data is related to your payment methods, such as credit card or bank transfer details. We collect financial data to allow you to purchase services from our website and any related mobile apps. We store minimal financial data. Our payment processor, Stripe, houses your financial data. You should review this processors’ Privacy Policy to determine how they use, disclose, and protect your financial data.
Financial data is related to your payment methods, such as credit card or bank transfer details. We collect financial data to allow you to purchase services from our website and any related mobile apps. We store minimal financial data. Our payment processor, Stripe, houses your financial data. You should review this processors’ Privacy Policy to determine how they use, disclose, and protect your financial data.
If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model, manufacturer, and location information.
Occasionally, you may give us additional data to enter into a contest or giveaway or participate in a survey. You will ask to provide information voluntarily. It will be apparent that you offer this kind of information to enter into such a contest or giveaway.
Your information allows us to offer you certain products and services, including the use of our website, to fulfill our obligations to you. To customize your interaction with our company and our website, and to allow us to suggest other products and services we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we serve our legitimate business interests.
Specifically, we may use the information and data described above to:
The information we collect and store is used primarily to offer goods and services for sale. Besides, Home Maid Better may collect, use, and process your information based on the following grounds:
We may use and process your data for our legitimate business interests, which include, among other things, communicating with you, improving our goods or services, improving our website, and providing you with the information or products that you have requested.
Performance of a Contract: We may use and process your information to enter into a contract with you and perform our committed obligations.
Consent: We may use your data or permit selected third parties to use your data based on your consent to our use and sharing of that data. You may withdraw your consent at any time but doing so may affect your ability to use our website or other offerings.
As required by law: We may also use or process your data as required for us to comply with legal obligations.
We may share your information with third parties in certain situations. In particular, we may transfer your data with third-party processors as needed to serve our legitimate business interests, which include administration of our website, your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and website, and marketing additional goods and services to you. The legal basis for our disclosure of your data is both your consent to this Privacy Policy and our right to protect and promote our legitimate business interests.
The following are specific reasons why we may share your information:
Third Party Processing: We may disclose Your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery, communications, and customer service. We may not always disclose these third-party processors if not required by law. We do not authorize them to use or disclose your personal information except in connection with providing our company with their services.
By Law: We may share your data as required by law or respond to legal process, including a subpoena, or as necessary to protect others’ rights, property, and safety. This section includes sharing information with other parties to prevent or address fraud and to avoid credit risks.
To Protect Our Company: We may use your information to protect our company, including to investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or exercise or defend against legal claims.
Business Transfers: In the unlikely event, our company engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction or proceeding; we may transfer or share your data as part of that proceeding. In such transitions, customer information is one of the business assets acquired by a third party. You acknowledge that such business transfers may occur and that Your data can continue to be stored, used, or processed as otherwise outlined in this privacy policy.
Advertisers: We may use third-party advertising companies to run and manage our ads, such as Facebook, Instagram, or Google, to produce ads that appear when visiting our website or mobile app. These companies may use information about your visit to our website and other websites that are contained in web cookies (as described below) to offer you personalized advertisements about goods and services that might interest You. We cannot control the activities of such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
Please note that, at this time, we do not recognize automated browser signals regarding tracking systems, which may include “do not track” instructions.
Other Third Parties: We may share information with advertisers, investors, or other third parties to conduct general business analysis. If we do so, we will make reasonable efforts to inform you if required by law.
Interaction With Others: Suppose you interact with others on our website or mobile apps, such as participating in a group chat or an online group course. In that case, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our websites, such as prior comments or posts.
Online Postings: When you post online, your posts may be viewed by others, and we may distribute your comments outside the website.
External Links: Our website may include hyperlinks to other websites not controlled by us. We suggest You exercise caution when clicking on a hyperlink. Although we use reasonable care to have a hyperlink on our web page, we do not regularly monitor these third parties’ websites. We are not responsible for any damage or consequences you suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that you access by a hyperlink, nor are they bound by ours. We encourage you to read the Policies of those third-party websites before interacting with them or making purchases. They may collect different information and by other methods than we do.
Other Purposes: We may disclose your data as necessary to comply with any legal obligation or protect your interests or the vital interests of others or our company.
Log Files: Like many other websites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users’ movement around the site, and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.
Cookies: We also use cookies — small text files sent to Us by Your computer — and web beacons to store certain information. We may use cookies to authenticate your identity, determine if you are logged onto our website, personalization, security, targeted advertising, or analyze our website and services’ performance. For example, cookies allow us to recommend blog posts to you based on what you have read on our past site. We use cookies that are not specific to your account but unique enough to analyze general trends and use and customize your website’s interaction. This information helps us understand our site’s use and improve our website and service offerings.
We may use any or all of the following types of cookies: Essential Cookies, Functionality Cookies, Social Media Cookies, and Advertising Cookies.
We may also use third-party software to post advertisements on Our website or mobile application, oversee marketing or email campaigns, or manage other company initiatives. This third-party software may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Pixel Tags: We may use a pixel tag, a small graphic file that monitors our website’s use and provides us with information regarding your interaction with the website. These tags may collect the IP address from the device you are using and the browser type. Our third-party partners also use pixel tags to collect information when you visit our website, and we may use this information to display targeted advertisements.
Email Confirmations: We may receive email confirmations when you open an email from us. Doing so allows us to determine if users respond favorably to our email communications and improve those communications.
Other Technologies: Please be aware that other data technologies may be used to collect comparable information for security, fraud detection, and similar purposes; give us information about your use of our website and improve our website and service offerings to you.
We may partner with third-party analytic companies, including Google Analytics. The analytic companies may also use cookies (described above) or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the content’s popularity and better understand online activity. We do not transfer personal information to these third-party vendors. However, to access our website, you must consent to collecting and using your data by these third-party analytic companies. You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Google Analytics: You can opt-out of having your activity on our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from retrieving information about your visits to our website. For more information about Google’s Privacy Policy, please visit: https://policies.google.com/privacy.
Facebook: You can opt-out of Facebook’s interest-based ads by visiting their settings for activity data from partners. You can also learn more via Facebook’s Privacy Policy.
For the most part, we do not process your information in-house but give it to third-party processors for processing. For example, when Stripe takes your payment information, they are a third-party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third-party processor, as we cannot perform these functions. More detail on third-party processing is detailed below.
From time to time, we may process your data internally. The legal basis for this processing is both your consent to the processing, our need to conduct our legitimate business interests, and to comply with legal obligations. Our purposes in processing this information, if we do, is to administer, maintain, and improve our website and offerings, to enter into written or verbal agreements with you to fulfill the terms of those agreements. To keep records of our transactions and interactions, to be able to provide you with goods and services. To comply with our legal obligations, obtain professional advice, and protect our company’s rights and interests, our customers (including you), and any third parties. We may process the following data:
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely to maintain your account unless you delete Your account. Data that We gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will be kept for no longer than is necessary for that specific purpose. Data no longer needed for any of the purposes listed above will be permanently deleted.
We will honor your request to delete your data, as described more fully below, unless required by law to retain access to the data. However, note that We cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, You will need to contact those third parties directly.
We may retain usage data (that is, data gathered by our company or third-party analytics companies to analyze our website’s use) as needed for internal analysis purposes. This type of data is usually retained for a shorter period than personal data unless it is necessary to improve our website or offerings’ security or functionality or upon a legal obligation to maintain the data for a more extended period.
We take all reasonable steps to protect your data and keep your information secure. We use recognized online secure payment systems and implement generally accepted security standards to protect against personal data loss or misuse. However, no security measure is foolproof, and no guaranteed data transmission method is known to avoid interception or misuse. We cannot guarantee the complete security of any information you transmit to us.
By consent to this Privacy Policy, you acknowledge that your data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties.
We will notify you promptly of any known breach of our security systems or your data, which might expose you to serious risk.
This website or mobile app is not designed for use by children under age 16, and We do not knowingly solicit personal data from anyone under age 16. If You are under age 16, do not access or use Our website or related products or services. If you become aware that we have collected data of anyone under the age of 16, please contact us to delete that data.
We request that you do not submit any sensitive data to us via public postings, email correspondence, or any other method. Examples include but are not limited to social security numbers, health data, genetic data, or information related to your ethnic origin, religious beliefs, or criminal history. If you send us this information, you consent to our use, storage, and processing of this information per this privacy policy.
You have certain rights concerning Your data, as outlined below. Note that we may charge you a reasonable fee for actions you ask us to take concerning your data. Also, we reserve the right to request that You provide us with evidence of your identity before taking any action concerning your data rights exercise. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.
You have the right to update or change any information you have provided to us. To edit or delete your information, please contact us accordingly.
Delete All Data: You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, exercising the right of freedom of expression and information, is necessary for compliance with a legal obligation, or is essential for the exercise or defense of legal claims. Such a request may result in the termination of your account with us, and you may have limited or no use of our website.
Emails and Communications: You may opt-out to receive future email correspondence from us by checking the appropriate unsubscribe link and contact our office via written or phone correspondence.
Processing: In some circumstances, you may restrict your data processing, such as when you contest the accuracy of your information or when you have objected to processing, pending the verification of that objection. When processing has been restricted, We will continue to store your data. Still, we will not pass it on to third-party processors without your consent or as necessary to comply with legal obligations or protect your rights or those of others or our company. Also, you may opt-out of any processing of your data altogether. Note, however, that doing so may result in your account’s termination and loss of access to our website.
We offer you the opportunity to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information is shared with reasonably necessary parties for the ordinary course of conducting our business through marketing channels such Facebook Ads or Google Pay Per Click marketing campaigns, for example.
